Accessibility Statement

Our Commitment

At Élan Flowers, we are committed to making our website accessible and usable for as many visitors as possible. We believe everyone should be able to browse our products, place orders, and access information regardless of the technology or assistive devices they use.

We continually evaluate and improve our website to enhance accessibility and the overall user experience.

Accessibility Standards

Our goal is to follow the accessibility principles and success criteria published in the Web Content Accessibility Guidelines (WCAG), currently WCAG 2.2 Level AA, where practical and applicable to our website.

Accessibility is an ongoing process rather than a one-time project. As web technologies, browsers, assistive technologies, and accessibility standards continue to evolve, we regularly review and update our website.

Ongoing Improvements

We periodically review our website using a combination of:

• Automated accessibility evaluation tools
• Manual testing
• Screen reader testing
• Keyboard navigation testing

Accessibility on a Dynamic E-Commerce Website

Unlike a traditional brochure website, many pages on our website are generated dynamically based on real-time business information. Product availability, inventory levels, delivery dates, recipient location, delivery areas, pricing, and other business rules determine the information presented to each visitor.
Because these pages are generated dynamically, accessibility is evaluated across both the website's design and the underlying functionality that supports the shopping experience. As our products, content, and technologies evolve, we periodically review and improve the accessibility of the website to help ensure an inclusive experience for all visitors.

Ongoing remediation of identified accessibility issues

These reviews help us identify opportunities to improve accessibility as our website and technology continue to evolve.

Need Assistance?

If you experience difficulty accessing any part of our website or completing an order, we want to help.

Please contact us and we will make every reasonable effort to provide the information, product, or service you need through an alternative method while we address the issue.

Phone: (212) 240-9033

Email: [email protected]